Privacy Policy

Effective Date: 2024-05-30

This Privacy Policy describes how Emart ("we," "us," or "our") collects, uses, and discloses information about you when you use our mobile application, website, and other online services (collectively, the "Services").

Information We Collect

• Personal Information: When you create an account or use our Services, we may collect your name, email address, phone number, delivery address, and payment information.
• Usage Information: We may collect information about how you use our Services, such as the products you search for, order, and purchase, as well as your interactions with our app and website.
• Location Information: If you enable location services on your device, we may collect your location information to facilitate delivery of your orders.
• Device Information: We may collect information about the device you use to access our Services, such as the hardware model, operating system, and unique device identifiers.

How We Use Your Information

• Providing and Improving Our Services: We use the information we collect to provide, maintain, and improve our Services, fulfill your orders, and communicate with you about your account and our Services.
• Personalization: We may use your information to personalize your experience on our platform, such as by showing you products and offers tailored to your interests and preferences.
• Analytics and Improvement: We use usage and device information to analyze how our Services are being used and to improve and optimize our platform.
• Compliance and Security: We may use your information to comply with applicable laws and regulations, and to protect the security of our Services and your account.

How We Share Your Information

• Service Providers: We may share your information with third-party service providers who assist us in operating our business, such as payment processors, delivery partners, and analytics providers.
• Legal Compliance and Safety: We may disclose your information if required to do so by law or if we believe that such action is necessary to comply with legal processes, protect our rights or the rights of others, or prevent harm.
• Business Transfers: In the event of a merger, acquisition, or other corporate reorganization, your information may be transferred to the acquiring company or new business entity.

Your Choices

• You can manage your account and communication preferences by accessing your account settings within our app or website. You can choose to disable location services on your device, which will prevent us from collecting your location information. You can opt-out of receiving marketing communications from us by following the unsubscribe instructions included in those messages.
• Data Security and Retention We implement reasonable security measures to protect your information from unauthorized access, disclosure, and misuse. We will retain your information for as long as necessary to provide our Services and fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law.

Changes to this Privacy Policy

• We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on our website and within our app, and the "Effective Date" at the top of the policy will be updated.

Contact Us

• If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at contactus@eshagi.com